Terms and Conditions

Last updated: October 15, 2025

Welcome to The Food Loft. By accessing or using our website, app, or services, you agree to comply with and be bound by the following terms and conditions:

1. General

  • The Food Loft provides food and beverage services. All services are subject to availability.

  • Orders once placed through our platform are final and cannot be cancelled.

  • We reserve the right to refuse service to anyone for any reason at any time.

2. Orders and Delivery

  • Estimated delivery times are approximate and may vary.

  • It is the customer’s responsibility to provide accurate delivery information.

  • We are not responsible for delays caused by third-party delivery services.

3. Pricing and Payments

  • All prices are inclusive of applicable taxes unless otherwise specified.

  • Payments must be completed before order delivery.

  • We accept all major payment methods as listed on our platform.

  • Prices can be changed without prior notice, but changes will not affect confirmed orders.

4. Customer Responsibility

  • Customers should verify their order before submission.

  • Any complaints should be reported within 24 hours of order receipt.

  • The Food Loft is not responsible for loss or damage to personal items on premises.

5. Intellectual Property

  • All content on the website and app including logos, images, text, and designs are property of The Food Loft.

  • Unauthorized use or reproduction of our content is prohibited.

6. Prohibited Conduct

  • Users must not use the services for illegal or unauthorized purposes.

  • Harassment, abusive behavior, or offensive language is strictly prohibited.

7. Limitation of Liability

  • The Food Loft shall not be liable for any indirect, incidental, or consequential damages.

  • We make efforts to ensure the accuracy of information but do not guarantee completeness.

8. Governing Law

  • These terms are governed by the laws of India.

  • Any disputes shall be subject to the jurisdiction of courts in Rishikesh, Uttarakhand.

9. Changes to Terms

  • We may update these terms occasionally. Continued use of our services implies acceptance of updated terms.

Contact Us

For questions or concerns regarding these terms, please contact: